1. Applicability

1.1. These terms and conditions apply to all offers and agreements where Clarity Craft Consulting (hereafter "Supplier") provides services or products of any kind to clients.
1.2. Deviations or additions to these terms are valid only if agreed upon in writing.
1.3. The applicability of any terms from the client, such as purchase conditions, is expressly excluded.
1.4. If any provision is deemed invalid, the remaining provisions remain effective. Parties will negotiate a replacement clause that aligns as closely as possible with the intended purpose.

2. Offers & Agreements

2.1. All offers are non-binding unless explicitly stated otherwise.
2.2. Offers are based on information provided by the client; the client guarantees the accuracy and completeness of such information.
2.3. Pricing in offers applies only to the specific offer and not to future agreements.

3. Pricing & Payment

3.1. All prices exclude VAT. Payments must be made in euros.
3.2. Subscription-based agreements follow the payment terms outlined in the chosen plan.
3.3. Costs incurred, such as travel expenses or third-party fees, will be billed separately unless otherwise agreed.
3.4. Late payments are subject to 1% interest per month or statutory interest, whichever is higher. Clients will also be liable for any reasonable collection costs incurred.

4. Duration of Agreements

4.1. Agreements are for the term specified. If unspecified, a term of one year applies.
4.2. Agreements may renew automatically for the original term unless terminated in writing with at least three months' notice.

5. Confidentiality

5.1. Both parties must maintain confidentiality regarding any sensitive information obtained through the agreement unless disclosure is required by law.
5.2. This obligation remains even after the termination of the agreement.

6. Liability

6.1. Supplier’s liability is limited to direct damages and capped at the value of the agreement (maximum €2,500 per incident).
6.2. Supplier is not liable for indirect damages, including lost profits, operational disruptions, or third-party claims.

7. Intellectual Property

7.1. All intellectual property rights related to content, systems, templates, and materials remain with the Supplier unless otherwise agreed in writing.
7.2. Clients receive a non-exclusive, non-transferable license for agreed-upon materials solely for their business use.

8. Client Obligations

8.1. Clients must provide accurate and timely information necessary for Supplier to deliver services effectively.
8.2. Clients are responsible for their own infrastructure, including hardware and internet access, to use the Supplier's services and systems effectively.

9. Termination

9.1. Either party may terminate the agreement in writing if the other party fails to meet essential obligations despite a reasonable correction period.
9.2. The Supplier may terminate the agreement immediately if the client has a payment delay exceeding three months.

10. Privacy & Data Processing

10.1. Supplier processes client data solely to fulfill service agreements and adheres to GDPR requirements.
10.2. Clients remain responsible for the legality and compliance of the data they provide.

11. Additional Provisions for Services

• Consulting & Strategy Sessions: Supplier provides recommendations based on client input but cannot guarantee specific outcomes.

• Content Repurposing Services: Clients provide raw content to be transformed into deliverables as per agreed scope.

• Playbook & Templates: These materials are provided as-is for educational purposes and do not guarantee results.